Privacy Policy

1. Introduction

At WherePets, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Express interest in adopting a pet
• Subscribe to our newsletter
• Contact our customer support
• Participate in promotions, surveys, or contests

This information may include:

• Contact information (such as name, email address, phone number, and mailing address)
• Profile information (such as username, password, and profile picture)
• Demographic information (such as age and gender)
• Pet preferences and adoption history

2.2 Information Automatically Collected

When you use our Service, we may automatically collect certain information, including:

• Device information (such as IP address, browser type, operating system)
• Usage data (such as pages visited, time spent on pages, links clicked)
• Location information (if you grant permission)

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process and facilitate pet adoption inquiries
• Create and manage your account
• Send you updates, administrative messages, and marketing communications
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraudulent activities
• Comply with legal obligations

4. Sharing Your Information

We may share your information in the following circumstances:

4.1 With Shelters and Rescues

When you express interest in adopting a pet, we share your contact information with the shelter or rescue organization that has the pet. This allows them to communicate with you directly about the adoption process.

4.2 With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

4.3 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Security

We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

7. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access, update, or delete your information
• Right to rectification if information is inaccurate or incomplete
• Right to object to our processing of your personal information
• Right to request restriction of processing of your personal information
• Right to data portability
• Right to withdraw consent where we rely on consent to process your information

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@wherepets.com.